Shipping Policy – cozy-ihome.com

Shipping Information

At Cozy iHome, we are committed to delivering your order as quickly and efficiently as possible.

Please review the information below regarding our shipping process.

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons, promotions, or holidays, processing times may be slightly longer.

Estimated delivery times vary depending on your location and the shipping method selected.

Typical delivery estimates:

Please note that these are estimated delivery times and are not guaranteed.

Shipping costs are calculated at checkout based on the destination and order details.

From time to time, we may offer free shipping promotions on selected products or order values.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates may take several days to appear after shipment.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Customers are responsible for providing accurate shipping information at checkout.

Cozy iHome is not responsible for delays, lost shipments, or additional charges resulting from incorrect or incomplete shipping details.

While we work closely with our shipping partners, delivery delays may occur due to factors beyond our control, including:

If your package has not arrived within the estimated delivery timeframe, please contact us and we will assist in investigating the shipment.

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the packaging and product.

We will review the issue and work to provide a suitable resolution.

If you have any questions regarding shipping or delivery, please contact us:

Email: support@cozy-ihome.com

Thank you for shopping with Cozy iHome.